Shipping policy

MPower Shipping Policy

 

We currently ship to addresses within the United States only.

 

Order Processing

Orders are processed within 1 to 2 business days after payment is confirmed. Orders placed on weekends or holidays are processed on the next business day. You will receive a confirmation email once your order has shipped.

 

Delivery Times

Estimated delivery is 3 to 7 business days after your order ships, depending on your location. Delivery times are estimates and are not guaranteed, as they may be affected by the carrier or circumstances beyond our control.

 

Shipping Costs

Shipping costs are calculated at checkout based on your order and destination. Any applicable promotions or free shipping offers will be shown at checkout.

 

Order Tracking

Once your order ships, you will receive a tracking number by email so you can follow your package. If you do not receive tracking information within 3 business days of your confirmation email, please contact us.

 

Incorrect Addresses

Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible and we will try to update it before the order ships.

 

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, contact us at support@mpowerstore.com within 7 days of the expected or actual delivery date and we will work with you to resolve the issue.

 

Contact

Questions about shipping? Email support@mpowerstore.com and we will be happy to help.